LEGAL NOTICE

Last Updated: 2 October 2026

Welcome to Cindrelia ("Cindrelia", "we", "us", or "our"). This website, ip3z6n-qh.myshopify.com, is an online retail store operated from Gurugram, Haryana, India.

By accessing or using our website, purchasing products, or otherwise interacting with our services, you acknowledge that you have read and understood this Legal Notice and agree to be bound by the applicable terms and policies of our website.

1. Business Information

Store Name: Cindrelia
Website: ip3z6n-qh.myshopify.com
Business Location: Gurugram, Haryana, India
Country: India
Business Address: Gurugram, Haryana, India

Cindrelia provides online retail and e-commerce services through its website and may use third-party suppliers and fulfillment partners for the processing and delivery of certain orders.

2. Nature of Business

Cindrelia operates an online e-commerce store through Shopify.

Some products offered through our website may be supplied, processed, packaged or shipped directly by third-party suppliers or fulfillment partners under a dropshipping or third-party fulfillment arrangement.

Cindrelia remains committed to providing customers with accurate product, pricing, shipping, return and other relevant information.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on cindrelia.com are accurate and up to date.

However, actual product appearance, colour, packaging, dimensions or other characteristics may vary slightly from the images or descriptions displayed on the website.

Product information may also change due to manufacturer or supplier updates.

Cindrelia reserves the right to correct errors, inaccuracies or omissions and to update product information at any time without prior notice.

4. Prices and Payments

Product prices displayed on the website are stated in the applicable currency shown at the time of purchase.

Where applicable, taxes, shipping charges, customs duties or other charges may apply and will be communicated to the customer as required.

Payments may be processed through third-party payment service providers. Cindrelia does not intentionally retain complete payment-card information on its own systems.

5. Orders

An order placed through cindrelia.com is subject to acceptance and availability.

Cindrelia reserves the right to cancel or refuse an order in circumstances including, but not limited to:

• Product unavailability;

• Incorrect product or pricing information;

• Suspected fraudulent or unauthorized transactions;

• Incorrect or incomplete customer information;

• Supplier or fulfillment limitations; or

• Circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our Refund & Return Policy.

6. Shipping and Delivery

Cindrelia may use third-party suppliers, courier companies, logistics providers and fulfillment partners for delivery.

Delivery times displayed on our website are estimates and may vary because of supplier processing times, courier delays, weather conditions, customs procedures, public holidays, incorrect shipping information or other circumstances beyond our reasonable control.

Customers should refer to our Shipping Policy for detailed information about processing times, estimated delivery times, shipping charges and tracking.

7. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Refund & Return Policy published on cindrelia.com.

Where a return or refund is permitted, customers may be required to contact our customer-support team within the specified period and provide relevant information such as the order number, photographs or other reasonable evidence.

Nothing in our policies is intended to remove or restrict any consumer right that cannot legally be excluded under applicable law.

8. Customer Support and Grievance Redressal

Customers may contact Cindrelia regarding orders, products, shipping, returns, refunds or other complaints using the contact information published on our website.

We will make reasonable efforts to review and respond to customer complaints within the applicable time period.

9. Intellectual Property

Unless otherwise stated, the Cindrelia name, logo, website design, written content, graphics and other original materials appearing on cindrelia.com are owned by or lawfully used by Cindrelia.

No material from this website may be copied, reproduced, modified, distributed, published or commercially exploited without appropriate authorization, except where permitted by applicable law.

Product images, trademarks, logos and descriptions supplied by manufacturers or third-party suppliers remain the property of their respective owners.

10. Third-Party Services

Cindrelia may use third-party services including Shopify, payment processors, courier companies, logistics providers, suppliers, analytics providers and other service providers.

Third-party services operate under their own terms and privacy policies. Cindrelia is not responsible for the independent policies or practices of third-party websites or services.

11. Privacy

Cindrelia may collect information necessary to process orders, provide customer support, arrange delivery, prevent fraud and operate the website.

Such information may include customer name, email address, telephone number, billing information and shipping address.

For more information regarding the collection, use and protection of personal information, please refer to our Privacy Policy.

12. Website Availability

We make reasonable efforts to maintain the availability and functionality of cindrelia.com. However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, internet disruptions or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Cindrelia shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in this Legal Notice shall exclude or limit any liability or consumer right that cannot legally be excluded or limited.

14. Force Majeure

Cindrelia shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, supplier disruptions, technical failures, internet outages, war, civil disturbances or other similar events.

15. Changes to This Legal Notice

Cindrelia may update this Legal Notice from time to time to reflect changes in our business, website, services or applicable legal requirements.

The updated version will be published on this page together with the revised "Last Updated" date.

16. Governing Law and Jurisdiction

This Legal Notice shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable consumer-protection laws and the jurisdiction of competent authorities, courts located in Gurugram, Haryana, India shall have jurisdiction over disputes arising in connection with this website or our services.

17. Contact Us

For questions, complaints or other communications regarding Cindrelia, please contact:

Cindrelia
Website: ip3z6n-qh.myshopify.com
Location: Gurugram, Haryana, India

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© 2026 Cindrelia. All Rights Reserved.